iSmart - Quality Policy

Quality Policy

iSmart provides internet based and integrated solutions for business and social purposes by working closely with the industry.

iSmart adopts a Quality Management System based on the requirements of MSA EN ISO 9001:2015

iSmart has established the following strategic objectives to be pursued through the Quality Management System:

Long Term Vision

To establish long-lasting business relationships with customers at different levels including the European Union, national agencies, leaders and users, built on mutual trust that have strong potential for development and growth.
To evolve and be at the forefront of the fast changing industry

Customer Focus

To meet customer requirements in a timely and professional manner without ever comprising the business ethics and principles.
To constantly strive to exceed customer expectations.
To give the required and deserved respect and attention to all clients.

Resources

To harness and develop the experience and knowledge earned over the years.
To encourage the continuous professional development of employees with the aim to be constantly updated about changes in technology and the education sector
To urge teamwork and cooperation between the employees of iSmart and also with partners and customers.

Quality

To continuously improve the quality management system and the overall management of iSmart.
To constantly nurture the culture of good quality and continuous improvement across iSmart.